MICADO

MICADO aimed to facilitate the exchange between migrants, public authorities and engaged civic society and ease migrants’ access to regular social systems and counseling services through attractive digital services. After three and a half years the project was finalised successfully.

Background

In MICADO, experts from various fields created an EU-wide applicable business intelligence solution in support of migrant integration and piloted it in the cities of Antwerp, Bologna, Hamburg, and Madrid.

The created solution leverages existing and new data to design attractive digital services for three user groups:

• public authorities for labour, health, education, and housing,
• engaged civic society,
• migrants and refugees.

Added value was generated by the delivery of customized information and services via user-centric interfaces, the gathering of data consensually provided by migrants and helpers in their cockpits, the creation of strategic operational knowledge through data analysis and visualisation; and the direct communication and data exchange between involved stakeholders and institutions.

MICADO Solution

The MICADO solution is an integrated “out-of-the-box” system that provides digital tools for managing the integration of migrants in urban societies across the EU. By exploiting state-of-the-art data technologies, it consolidates and valorises migrant-related data from local, regional, and national sources.

The MICADO project on “Migrant Integration Cockpits and Dashboards” was a 3.5-year Innovation Action, coordinated by Hafencity University Hamburg, with partners from 4 other European countries. The project targeted lowering the socio-economic effort and expenditure in migrant integration, both for host economies and individuals. SYNYO was in charge of dissemination and exploitation of project results, thus working closely with other partners on spreading the outcomes to a broad audience. Furthermore, the SYNYO designers were working on the user interface and user experience of the MICADO applications.

MICADO was an interdisciplinary and international project that involves research institutions, public authority agencies, and SMEs from Germany, Belgium, Italy, Spain, and Austria, whose purpose is to co-develop a MICADO- “one-fits-all”-solution (generic solution) that can be adapted by the local actors to their respective local challenges and manage migration issues with a regional solution.

In the end, the MICADO solution was offered on an open-source platform which is transferable to communities in other European cities.

Links

https://www.micadoproject.eu/

Keywords

Dashboard, cockpits, digital e-governance solution, migrants integration, ICT